| Session | Time |
| Pre-Conference Workshops additional registration required | 9:00am - 12:00pm |
| Leadership Development Institute by invitation | 9:00am - 11:00am |
| Session Title | Session Abstract | Session Presenter(s) | Institution(s) |
| Are You Ready to Rest? (for real though) | AKA Burnout pt4! Experts agree that the ideal time to rest is BEFORE you need it. The same way that Fun is more than just ‘not work’ rest is more than a nap. Lets examine our tendency to overwork and under rest; so we can work less and accomplish more! | Chelsea Peoples | University of Nevada, Las Vegas |
| Assess, Discern, Act: Increasing Agency through a 'What Is?' Mindset | What words do we use in challenging situations? Don’t get stuck in “If Only” or “What If”. In this session we’ll discuss the “What Is?” mindset and how it gives us power (and reduces stress) as we assess situations, discern actionable alternatives, and intentionally choose our response. | Jeff Williams & Julia Pomerenk | University of California - Riverside & University of Oregon |
| Bloom Where You Are Planted: Managing your career for success in work and life | How do you determine which environmental elements you can control and navigate those you can't? Let's talk about best practices for managing your career, including the inevitable - change - in order to strive for a balanced environment in which you can grow and bloom. | Kristen Labrecque | University of Washington Bothell |
| Blooming in the Chaos: A Roundtable for Millennial and Young Professional PACRAO Attendees | Join fellow millennials and young professionals for a roundtable on navigating higher ed’s ever-changing landscape. Share challenges, wins, and survival strategies in a space built for connection and real talk. Whether you're thriving or just hanging on, if this sounds like your vibe, you’re welcome here. | Maggie Ramirez & Omar Saucedo | The University of Arizona & University of California, San Francisco |
| Blooming Integrity: Cultivating a Fraud-Resistant Admissions Process | Session focuses on nurturing a robust admissions process that tackles fraudulent applications while promoting transparency and trust. Join us to explore how a community college redesigned its admissions process to combat fraud. Explore innovative strategies and tools to safeguard the admissions process while ensuring a seamless experience for prospective students. | Helena Babiski | Coconino Community College |
| Comparing & Evaluating Academic Policies to Promote Student Success | In this session, we'll highlight the registrar's role in promoting student success through academic policy. We'll also review research into how other institutions are implementing common academic policies, and discuss best practices, successes, and challenges with these policies (or with not having them) at our institutions. | Joe Tate | University of Phoenix |
| Creating a Culture of Inclusion Between Staff and Faculty at Gonzaga University | Identifies a desired outcome, in which both staff and faculty feel included in each other’s work | Evan Schanzenbach & Morgan Anderson | Gonzaga University |
| Don't Ask the Blind Guy for Directions: A Book Club for Love, Confidence and a Sense of Belonging | Don't Ask the Blind Guy for Directions by John Samuel is a powerful story for professionals with disabilities and individuals working to create an inclusive culture, the themes in this memoir will empower you to accept yourself and others, break down barriers, and rebuild a world where everyone belongs. | Sarah Pishny-Foster & Jarrell Townsend | Diversity Development Committee & Oregon State University |
| Enhancing Transfer Evaluation with OCR: Challenges and Successes in Admissions | This presentation explores our experience integrating OCR into transcript evaluation, addressing challenges like document variability and system integration. We’ll share strategies to improve accuracy, reduce errors, and train staff. Attendees will gain insights into implementation lessons, best practices, and recommendations for using OCR to enhance efficiency and data consistency. | Kris Thrasher | University of Phoenix |
| Extending the Life Cycle of a Position Associated with High Burnout | Have you ever felt like Judi Hops as the “Meter Maid” in Zootopia? Working in a role associated with high burnout rates is exhausting. Come learn about UM's successes and challenges and share stories and tools on supporting high-burnout positions. | Sarah Corbin | University of Montana |
| Fool's Gold or Real Gold: Mining Student Data Through the Merger of IR and University Registrar Offices | In January 2023, Gonzaga University merged the offices of IR and Registrar. In this presentation, we engage in a conversation through a presentation highlighting what we have gone through in the last 2 years. We address the following:
| Maxwell Kwenda & Heather Teshome | Gonzaga University |
| From Seed to Service: Growing a Student Workforce That Delivers | Discover how the University of Arizona’s Office of the Registrar leverages a student worker team of nearly 50 to enhance services and productivity. Learn practical strategies to build, expand, and manage a student workforce that supports institutional goals while providing meaningful student employment experiences. | Jacob Brainerd, Maggie Ramirez, & Michael Davenport | The University of Arizona |
| Harnessing Analytics to Drive Student-Centric Operations | Learn how unified academic data unlocks insights that drive student retention, streamline operations, and strengthen institutional stability. This session will share practical strategies for using analytics to forecast course demand, optimize resources, and create student-centric academic operations. | Veronica Nunez | Coursedog |
| How to Bloom in a Drought: Leveraging Resources you Already Have | Two gutsy Associate Registrars took a new look at operations to revise processes on the fly and make the impossible possible. Focusing on progress versus perfection, we drastically reduced degree clearance time. Learn how we planted the seeds, separated plants from weeds, and emerged with a garden in full bloom. | Tina Miller & Leigh Miller | University of Washington |
| It's Genius! | Come learn how to maximize your team's collective genius! Based on Pat Lencioni’s, The Six Types of Working Genius, his book can help you identify your type and leverage those of your team to improve communication, enhance collaboration, drive effective decision-making, streamline workflow, and improve project completion. | Cheryl Gaughan | Point Loma Nazarene University |
| It's Not About You: How to Recognize & Combat Managerial Fragility | A great opportunity for managers to learn about managerial fragility and the ways we can combat our vulnerabilities to better support our teams! An emerging theory in Higher Education scholarship, managerial fragility sits at the intersection of white fragility and managerialism in higher education. | Alex Underwood | The University of Arizona |
| Managing Unapologetically | It's easy to fall into the trap of over-apologizing and second-guessing decisions we make. "Managing unapologetically" isn't about being arrogant or dismissive; it's about being confident in your decisions, embracing vulnerability, and creating environments where everyone feels empowered to take risks, make mistakes, and grow. | Lindsay Stadler | Pomona College |
| No Degree Application? No problem! | At Oregon State, undergraduate students do not submit a graduation application. This presentation will cover our process we call Institutional awarding, discuss why we implemented this program and the impact on the university. | Jarrell Townsend | Oregon State University |
| Nurturing Core Strengths: Growing Teams & Adapting for Your Students | Join us as we explore how to cultivate and enhance unique strengths of your team and colleagues amidst the ever-changing climate of uncertainty. A golden opportunity for LDI alumni and anyone to unearth and harness their Clifton Strengths, much like a bustling farmers market full of diverse, fresh possibilities. | Helena Babiski | Coconino Community College |
| Our Burnout Journey: Where have we been & How are we doing? | Roundtable: We will discuss topics and lessons from the first three parts of the Burnout Series. This session can also serve as a review for those who haven't seen previous sessions or just want the information fresh for this year's Part 4! | Chelsea Peoples | University of Nevada, Las Vegas |
| Reimagining Class Scheduling & Lessons Learned Along the Way | The University of Arizona will share highlights from the 5-year project to Reimagine the Room and Course Scheduling process. Attendees of this session will learn about our experiences, including project partnerships, approach to change management, and lessons learned along the way. | Jaclyn Pryor | The University of Arizona |
| Restoring Trust and Rebuilding Morale: Using Restorative Circles at Registrar's Office | This session explores how the Registrar’s Office used restorative circles to rebuild trust, morale, and team cohesion after a leadership transition. By fostering open dialogue and creating a safe space for staff voices, the approach helped break down silos, address tensions, and reestablish a unified, collaborative workplace culture. | Shelly Hsu | California State University-Fullerton |
| Sharpen Your Saw: Breaking Free from Career Stagnation | Feeling stuck in your career? Join our discussion for candid confessions and practical strategies to overcome workplace stagnation. Explore the art of “brave it until you make it” and learn to sharpen your saw professionally and personally to break free from routine, manage up and down, and embrace positive change. | Shelly Hsu | California State University-Fullerton |
| Slate Residency Portal Implementation Success! | In the summer of 2025, the University of Washington Residency Team moved from making residency decisions using a compilation of Excel spreadsheets, emails, appointment scheduling software, and random Word files to an elegant use of Slate to develop a new Residency portal. Come to see our new Slate Residency Portal. | Helen Garrett & Alison Bazeley | University of Washington |
| Small to Mid-Size College Registrar's Office Roundtable | This session will be a round table discussion regarding various topics/areas of the registrar's office. We will focus on colleges with smaller enrollments. The intent is for attendees to share issues and solutions among the group with a narrow emphasis on small to mid-size colleges. | Steven Stubbs | North Idaho College |
| Strategies to Maximize Outcomes as an Influential Leader on Campus | We have all been there before, you are not formally in charge of an initiative and yet you are “somehow responsible” for it all. How then do you maximize your ability to lead when the solid and dotted lines on an org chart are unclear? Join us to find out! | Marc Booker | University of Phoenix |
| Streamlining Graduation Evaluation: A Custom PeopleSoft Integration for Real-Time Deficiency Notifications | Our institution struggled with static candidate lists in the ACCESS database, resulting in outdated graduation evaluations. To address this, our IT department developed a dynamic solution—a customized PeopleSoft page that integrates with our degree audit system (u.achieve). This tool revolutionizes how we updates and notifies students’ academic deficiencies. | Shelly Hsu | California State University-Fullerton |
| Supporting Student Parents through Policy and Practice | Student parents face unique challenges navigating higher education systems. This roundtable invites registrar and admissions professionals to share insights, examine common barriers, and explore practical strategies for more inclusive, student-centered practices that support student parents. Let’s learn from each other and re-imagine how we serve. | Peyton Coronas | University of Nevada, Las Vegas |
| Table Talk: Classroom and Academic Scheduling Roundtable | Join our roundtable to connect with colleagues and discuss Classroom and Academic Scheduling current topics. This session is well suited for new and seasoned scheduling professionals alike to convene and share best practices. | Jaclyn Pryor | The University of Arizona |
| The Changing Face of DEI: Challenges, Realities, and Opportunities | This round table will provide education professionals a collaborative space to discuss DEI challenges and strategies amid evolving policies. Participants will explore legislative impacts, campus climate, and resource allocation while sharing innovative approaches to fostering inclusion. Attendees will gain insights and actionable strategies to sustain DEI efforts in changing landscapes. | Jarrell Townsend | Oregon State University |
| The Transformational Changes to the Education System of India | The Indian education system has undergone profound transformations, with the cornerstone being the introduction of the National Education Policy (NEP) in 2020. This was the third policy in Independent India’s 75 year history. This policy overhaul marks a monumental shift away from the Anglophone system. | Shanker Munshani | ACREVS |
| Unleashing Potential: The power of multipliers in leadership | Exploring concepts from "Multipliers: How the Best Leaders Make Everyone Smarter" we will explore differences between good leaders (Multipliers) who enhance team performance and bad leaders (Diminishers) who stifle it. Attendees will identify their diminishing tendencies and learn how to get the most from their teams. | Ronald Venegas | La Sierra University |
| Wait, Wait, What is that Credential? A World tour of Credentials. | This session will explore common pitfalls in evaluating credentials, such as degree equivalency, credit conversion, grading inconsistencies, and changes in issuing authorities. It will examine these issues across different continents/countries, providing insights into challenges often encountered during credential evaluations in the US, and how to navigate them effectively. | Shanker Munshani | ACREVS |
| What are the Compliance Issues Besides FERPA That I Need to Know? | We often think of just FERPA when it comes to compliance, but there are a myriad of additional federal and state laws registrars need to know. We will provide a comprehensive overview of additional compliance laws in addition to FERPA to make sure you are staying current and compliant. | Helen Garrett | University of Washington |
| When Leaders Bloom Together: The Transformative Power of Friendship in Higher Education | In a time of disconnection and burnout, three seasoned leaders explore how friendship can sustain, restore, and empower higher education professionals. Through honest storytelling and practical strategies, this session celebrates relational leadership as a source of strength and resilience while helping us all bloom in even the hardest seasons. | Josh Hibbard, Erin Mason, & Julia Pomerenk | Whitworth University, University of Utah, & University of Oregon |
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