| Session | Time |
| Pre-Conference Workshops additional registration required | Sunday, November 10, 9am |
| Leadership Development Institute by invitation | TBD |
| Session Title | Session Abstract | Session Presenter(s) | Institution(s) |
| The End of Burnout Culture | Part 3 of the Burnout series! We build on concepts from the first two sessions: The characteristics of FUN & how to integrate them in the workplace. Part 3 focuses on larger organizational changes that battle burnout and how to advocate for those changes! | Chelsea Peoples | University of Nevada- Las Vegas |
| Connecting with Vendors 101 | Do you ever attend conferences with vendors and find yourself feeling shy and not knowing what to say? Are you new to conferences or are not the decision maker for vendors and do not know how to approach them? Learn some tips about how to connect with conference vendors. | Peyton Coronas | University of Nevada, Las Vegas |
| Tracking Key Metrics: An Example of a University Registrar Dashboard | Coming into a new role as the University Registrar and Director of Institutional Research, I developed a dashboard of key metrics highlighting registrar processes. The data show what we know and is useful in conveying information to the Gonzaga community on the work the office does. | Maxwell Kwenda | Gonzaga University |
| Registrar Roundtable Discussion | A roundtable discussion for PACRAO Registrars, Associate Registrars and Assistant Registrars. The session will be to compare best practices, discuss utilizing technology to improve processes and ask questions of your fellow colleagues. Come prepared with topics you would like to discuss and the moderator will also provide discussion points | Reid Kallman | University of Colorado - Boulder |
| Leveraging Technology to Modernize the VA Enrollment Certification Process | This session aims to address the critical need for efficient and effective processes for veteran's educational benefits. With a focus on enhancing accuracy, reducing processing times, and improving the overall student experience, this presentation will provide practical solutions and strategies that can help certifying officials better serve our student veterans. | Christopher Rallustian Paulette Adams | University of Hawaii at Manoa |
| Priority Registration Reimagined: Creating a Fair and Efficient System | The revamp of Cal State Fullerton's priority registration system, led by the Office of the Registrar, aimed to create an equitable and efficient process. Addressing past inequities, it now accommodates students with special circumstances, in line with legal mandates and university policies, and leverages technology for improved outcomes. | Shelly Hsu | California State University-Fullerton |
| Navigating Second Chances: Best Practices and Challenges in Implementing Academic Renewal, Grade Forgiveness or GPA reset | This roundtable calls upon university leaders and policymakers to discuss Academic Renewal, Grade Forgiveness, and Second Start programs. It aims to share how these initiatives help students overcome setbacks, maintain their education journey, and balance leniency with academic integrity through diverse institutional practices. | Shelly Hsu | California State University-Fullerton |
| Mid-Size College Registrar's Office Roundtable | This session will be a round table discussion regarding various topics/areas of the registrar's office. We will focus on colleges with enrollment approximately between 2000-8000 students. The intent is for attendees to share issues and solutions among the group with a narrow emphasis on mid-size colleges. | Steven Stubbs | North Idaho College |
| Training Hacks in a Decentralized Culture | The UCLA Schedule Office has developed a training program for the 200+ campus schedulers we work with weekly. Working within a highly decentralized environment, the Schedule Office has developed training materials, videos, processes, and changed campus culture to bring everyone onto the same page. | Claire McCluskey | University of California-Los Angeles |
| Harmonizing Hustle with Health: A Holistic Approach to Work-Life Balance | Explore the unique challenges faced by individuals who juggle the demands of work and personal well-being. Learn how stress often serves as the primary barrier to health and provides practical strategies for integrating self-care into a busy schedule. Understand personal values to make discerning choices for a harmonious work/life balance. | Deslie Ghiorzi | University of Phoenix |
| From Challenges to Success: Best Practices Supporting Military-Connected Students | This interactive session aims to share best practices in supporting military-connected students using VA education benefits. Learn strategies, processes, and challenges faced at our institutions. Whether in Veteran Services or any department, this session offers a valuable learning opportunity to effectively support military-connected students and their education. | Karen Khuu Andrea Siegrist-Baez | Green River College University of Phoenix |
| Bridging the Generational Divide: Navigating five generations in the workplace | For the first time in history, there are five generations in the workforce. How do generational differences affect our ability to manage people effectively? Learn to minimize conflict, retain key employees, and enhance productivity by recognizing what motivates each generation and by developing effective strategies for increasing connectedness. | Lindsay Stadler | Pomona College |
| Open Your Heart: Using Story to Connect and Manage Your Career in the Process | Storytelling shapes the way we connect to the world around us. To connect is to impact and be impacted. These impacts shape how we manage our careers and can create new opportunities. By learning the art of storytelling for connection, we can manage our careers with reflection and intention. | Kristen Labrecque | University of Washington Bothell |
| Cultivating & Curating Academic Policy to Drive Student Success | Academic policy can be an impactful lever for positively influencing strategically-aligned student success measures. The registrar's office is uniquely situated to move that lever through a systematic approach to cultivating new policies and curating existing policies. | Joe Tate | University of Phoenix |
| Employee Badges: Capturing & Conveying Registrar Skillsets for Professional Development | The term 'registrar's office' falls woefully short in conveying the breadth and depth of skills that registrar's office leaders and staff develop during their tenure. Employee badges can convey those skills to outsiders, and support employee development and engagement in the process. | Joe Tate | University of Phoenix |
| Building and Managing an International Education Credentials Evaluation Team in Remote and In Office Environments | A discussion of strategies for building and managing an international education credentials evaluation team in both in office and remote environments. Special attention will be paid to the challenges of training new evaluators and managing access to resources for remote workers. | Beth Simpson | University of Phoenix |
| Creating an Inclusive Onboarding Environment for Community College Students | Join our roundtable discussion on optimizing community college onboarding. Engage with peers to understand the importance of inclusivity, integrate support services effectively, and tailor initiatives to diverse student needs. Discover innovative approaches, such as peer mentorship and technology integration, while exploring assessment methods for continuous improvement. | Gabriella Asamsama-Acuna Michael Haydon | Ventura College |
| Continued Improvement and Opportunity: An Approach and Framework for Project Management | Learn about the approach to project management from members of the Office of the Registrar at the University of Arizona! We will review the framework for project prioritization and classification and discuss how we implemented a standard approach to project management over the past 4 years. | Michael Davenport Kelly Aquina | The University of Arizona |
| Overwhelm, Schmoverwhelm. If Only It Was That Easy! | Do you ever look at your desk and think, 'Nope!'? It might be nice if we could simply walk away from it all, but I propose that working through our challenges helps us and those around us to learn and grow. | Jill Rodgers-Lash | University of the Pacific |
| Have a Heart: Policy Review through an Equity Lens | We frequently make decisions about the policies we write and how we interpret and implement them. In this session, we look at centering marginalized student populations during policy creation and review, explore multiple cases for infusing equity and inclusion into policy matters, share some examples, and practice using analysis tools. | Kristin Benson Erin Collins | Oregon State University Pomona College |
| Policy by Design: A Policy-Led Approach for Enhancing University Graduation Processes | Join me on a transformative journey through the intersection of policy analysis and higher education. Guided by Bardach and Patashnik's 'A Practical Guide for Policy Analysis,' discover innovative strategies to streamline university graduation processes. Gain actionable insights to drive meaningful change, empowering student success in academia's evolving landscape. | Lisa Erck | University of the Pacific |
| It's a Balancing Act - Navigating Life's Challenges Through Self-Discovery | Embark on a transformative journey tailored for registrars, exploring self-discovery as a key to navigating life's challenges. Join me in this hands-on workshop to delve into strategies for maintaining equilibrium amidst professional demands, fostering resilience, and aligning personal values with organizational goals. | Lisa Erck | University of the Pacific |
| MAPping Stan Ford's way to Academic Change | With a fully launched Degree Audit system, learn how the Stanford Registrar Office staff had to MAP a curricular path of change to help Stan Ford graduate Stanford. | Nicole Mendoza Sarah Pishny-Foster Michael Borbas | Stanford University |
| In Our Leadership Era: Roundtable for millennial and young professional leaders | ...Ready for it? This session will foster a space to collaborate, commiserate, and cheer on your fellow PACRAO millennial or young professional leaders. Facilitators will share about their own lived experience as millennials in leadership roles and will bring a few topics to help guide the discussion. Open to all. | Maggie Ramirez Omar Saucedo | The University of Arizona University of California, San Francisco |
| Strategy, Organization and Consistency: Understanding Tools available for Project Management | From managing small to complex projects, organization is key! Come learn about the tools, templates and techniques used at The University of Arizona that have helped keep projects on track to completion. | Michael Davenport Kelly Aquina | The University of Arizona |
| Professional Development: What I Learned | Is professional development impactful? What do we truly learn from it? Is it worth it? This session will explore the topic of professional development and what others in our profession have gained through their experiences. | Jana Jaraysi | Eastern Washington University |
| Don't Be Breaking Our Hearts: Building & Re-building Relationships at Work | We put our hearts into our work and into our working relationships. Come and learn from a trio of colleagues about how we can build and re-build heart-healthy connections. Hearty relationships support our shared sense of belonging and our shared accomplishments and let us lead with heart. | Julia Pomerenk Ruth Garay Chris Sweet | University of Oregon University of Nevada, Las Vegas Clackamas Community College |
| Lessons Learned by Heart: Professional Growth Prompted by Mistakes | We may all hold in our hearts stories of mistakes we have made--or fear we are making now. With 80+ years of combined experience, the three presenters have learned lots of lessons. Come and hear how we have been prompted to grow professionally (and personally), pushed forward by mistakes. | Julia Pomerenk Erin Mason Josh Hibbard | University of Oregon University of Utah Whitworth University |
| Shifting Focus: Enhancing Admissions Office Efficacy and Reducing Stress through Process-Oriented Goals | This presentation advocates for admissions offices to shift focus from new student headcount goals to operational targets. By emphasizing the completion of tasks and activities in recruitment plans, we can reduce stress and improve task management, despite the uncertainties of fluctuating enrollment numbers. | Josh Hibbard | Whitworth University |
| Academic Policy Reform - A Roadmap towards Student Success and Equity | Join the University of Arizona in discussing our Academic Policy process; from prioritizing policy changes for student success and equity, creating a policy roadmap, benchmarking peers, creating simplified policy language, supporting shared governance engagement, and policy implementation. | Abigail Sorg Alex Underwood | The University of Arizona |
| FERPA Mythbusting | In this session, experts from the The Privacy Technical Assistance Center of U.S. Department of Education’s Student Privacy Policy Office will engage with higher education professionals to address common myths and misperceptions people have about FERPA. | U.S. Department of Education: Student Privacy Policy Office | |
| CPL and CBE: Are They Siblings, Cousins, or maybe even Frenemies? | With rapid change tied to how learning can be assessed and transferred this has created new challenges for the transfer community on evaluating credit for prior learning or competency-based education. Learn about the similarities and differences between these items and how to build processes to support evaluations on campus. | Marc Booker | University of Phoenix |
| The Heart of Leadership: Lessons from LDI | This session will incorporate emerging and established perspectives from across PACRAO. We will feature LDI 2024 cohort members to share how they are synthesizing and applying leadership skills in the program. Key topics will include diversity, team development, having hard conversations, leading change and understanding team strengths. | Audra McQuarie Cori Horne | University of Phoenix Weber State University |
| See and Serve the One Percent: Indigenous Visibility and Growth in Higher Education | One-size-fits-all recruitment and enrollment tactics prove unsuccessful for most indigenous students. Without tending to their spiritual and social needs, native students' sense of belonging never takes root. How can we move beyond the historical displacement of indigenous people to build indigenous futures mindful of the harms of colonialization? | Nikol Roubidoux | Pacific University |
| Table Talk: Classroom and Academic Scheduling Roundtable | Join our roundtable to connect with colleagues and discuss Classroom and Academic Scheduling current topics. This session is well suited for new and seasoned scheduling professionals alike to convene and share best practices. | Jaclyn Pryor & Jenna Childers, Eli Gandour-Rood, Jill Freuden | University of Arizona, University of Puget Sound, Washington State University |
| Leveraging Technology for a Multi-Term Planning Environment | This presentation will outline how Eastern Washington University utilized CourseLeaf and DegreeWorks products to bridge the gap between curriculum and course offerings to design a multi-term planning and registration environment. | Mark Ward | Eastern Washington University |
| Registrar Robots - Using PowerAutomate to do data entry | Microsoft's Power Automate is one of the RPA tools our Registrar's Office has implemented to do data entry for us. Learn how to set up your own data entry robots using this tool. | Nancy Fawver | George Fox University |
| Support our Veterans: How the Registrar and Admissions offices are key to the success of campus Veterans Resource Center | Explore how Registrar and Admissions offices can enhance campus Veterans Resource Centers by fostering collaboration, creating new processes, and assisting with policy enforcement. This presentation highlights strategies for improving veterans' enrollment experiences and ensuring their successful transition and retention in higher education institutions. | Laura Yager | California State University |
| PACRAO Diversity Development Committee: He/She/They A book club about changing the conversation around gender | He/She/They by Schuyler Bailar is rooted in personal narrative, science, and history, which helps to depoliticize the existence of transgender people, and build an understanding of how to be an ally and an advocate! Hosts will be providing discussion prompts and providing additional information/resources as necessary and appropriate. *Reading ahead is encouraged, not mandatory. | Laura Schonberger, Sarah Pishny-Foster | University of Phoenix, Stanford University |
| Leveraging an Academic Operations Platform to Create a more Student-Centric Campus | Student success is the driving force behind higher education, but can software for curriculum, scheduling, and registration management really help you drive campus goals? Join us for this exciting session where we will share tips on how your team can support student self-efficacy, on-time degree completion, career placement, and more with the tools you use daily to support academic operations. | John Killelea, Carolyn Hollowell | CourseLeaf |
| Maximize Learner Experience With One Credential Solution Partner | What efficiencies could you create in your Admissions and Registrar’s Offices if you could manage all credentials on a single platform, including sending, receiving, and processing transcripts; recruiting; and issuing diplomas, certificates, CLRs, and badges? A comprehensive credential system is becoming essential to creating a streamlined, consistent learner experience across digital and print requests, all while freeing up time for more strategic projects. Hear how institutions are saving time and money moving to a comprehensive platform, and learn how they are better serving their students with a modern credential experience. | Mel Frey, Laurel Roenbrook | Parchment |
| TES and Transferology - The Heart of Transfer | TES® and Transferology® from CollegeSource® work together to help you create a more transfer-friendly environment with powerful features, workflows, and reports for staff, faculty, and students. TES, the Transfer Evaluation System, is a powerful all-in-one solution for researching transfer credit, exploring changes in curricula, routing and tracking evaluation tasks, and managing equivalencies. Transferology is a nationwide network that provides students with fast answers regarding how their credits may transfer and includes the ability for students to view programs, pathways, and institution profile information. Together, these tools create a full-circle, student-centered experience that’s paperless, cost-efficient, and scalable. Come see a demo of how to leverage these tools to create a seamless and superior transfer student experience. | Aleta Carlberg, Tim Horzmann | CollegeSource, Inc. |
| Clearinghouse FVT/GE Reporting Solution | The 2024 Financial Value Transparency and Gainful Employment Regulations went into effect July 1st, 2024 (with a recently extended reporting deadline of January 15th, 2025) are a significant expansion over the 2014 rescinded GE rulemaking that impacts nearly every institution. Please join National Student Clearinghouse as we walk through the FVT/GE reporting expectations, timeline, and the Clearinghouse’s free solution to meet these new reporting requirements. | Sean McTighe, Phil Smith | National Student Clearinghouse |
| Paradigm - A Better Credentialing Solution is Here! | Learn about the developments that will redefine our industry! Our soon-to-be released, BRAND-NEW Encompass platform links digital and paper, enhancing your online experience with diplomas, certificates, digital credentials, MicroCredentials, Comprehensive Learner Records, and soon: TRANSCRIPTS! Paradigm is ready to elevate you into the future of credentialing. | Josh Hildebrandt | Paradigm, Inc. |
| Leveraging New Analytics in Academic Operations for Student Success | Historically, academic operations such as scheduling, curriculum management, and catalog creation lived in silos that made data hard to access. However, new solutions now enable institutions to leverage the wealth of data in these functions. Learn how integrating your academic operations unlocks new data and analytics that support student retention and bolster institutional financial health. | Zach Drollinger | Coursedog |
| Three-Year Degrees: Changing the Conversation in the International Education Space | The landscape of international credential evaluation is evolving to accommodate a more holistic, inclusive approach, which is a result of a more nuanced, diversity-informed analysis, and greater collaboration between higher education institutions and evaluation providers. Join IEE as we explore the multiple factors involved in credit conversion and degree equivalency determinations and learn how evaluation methodologies (specifically year-counting and benchmarking) directly influence academic eligibility and transfer credit of international applicants to US programs. We will review data across multiple countries and discuss various approaches to three-year degree programs. Valuable for those who recruit, advise, or admit international students, and for those who make transfer credit determinations for international coursework. | Garrett Garcia | International Education Evaluations |
| Revolutionizing Learning: Unleashing the Power of Asynchronous Education for Enhanced Scheduling & Pedagogic Benefits | Discover the latest virtual classroom innovations and explore StandOut Classroom's asynchronous education system, addressing scheduling conflicts for students. Join us for a concise seminar unveiling the future of flexible and enriched learning. | Garrett Wolfston | CollegeNET |
| Unlocking Student Success: Removing Roadblocks with Electronic Forms, Workflows, & eSignatures | Softdocs addresses critical challenges in enrollment and retention by simplifying student navigation through essential processes. Automated workflows enable your staff to efficiently handle large volumes of forms, digital signatures, and process steps, eliminating the need for repetitive communication. The result? Quicker response times to student requests, enhanced security by reducing risks associated with emailing sensitive information, and a secure, digital repository for all your data—far surpassing the limitations of traditional filing systems. | Deb Barker-Garcia | Softdocs |
| Efficient Planning and Enrollment - The Fully Integrated & Automated Way | See how your institution can fully integrate and automate planning with a personalized pathway to graduation that sits inside of PeopleSoft. Key features include generating an automated sequence of courses, demonstrating the ability to share and communicate plans between advisors and students, and pre-built analytics for enrollment management. This solution is 100% real-time, and student data stays in-house. | George Amalor | HighPoint |
| Student-Centric Scheduling: Planning an Academic Schedule with Students in Mind | Creating a schedule of classes can be a very complex puzzle! Institutions can piece together courses offered, faculty preferences, classroom availability, and required enrollment maximums to produce a viable schedule, but does this work for our student population? How do we consider student needs in our class scheduling process? In this session, discover ways your institution can build a student-centric schedule by considering multiple modalities, schedule distribution, and standard meeting patterns in the planning process. Plus, we'll share how CourseLeaf can help you achieve these goals! | Serena Severance | CourseLeaf |
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